Monday, September 13, 2010
Call Centre chaos
Customer: 'I've been ringing 0800-2100 for two days and can't get through to enquiries, can you help?'
Operator: 'Where did you get that number from, sir?'
Customer: 'It was on the door to the Travel Centre.'
Operator: 'Sir, they are our opening hours.'
Operator: 'Where did you get that number from, sir?'
Customer: 'It was on the door to the Travel Centre.'
Operator: 'Sir, they are our opening hours.'
Great blog
Stalking Venus is the blog of a good friend of mine. There's plenty of interesting stuff up there to look at.
Check it out here. You know you want to.
Check it out here. You know you want to.
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